FinnHEMS - Maintenance Information System (MIS) for continuous airworthiness management (CAMO) software as a service (SaaS) and expandable to maintenance (Part 145)

FinnHEMS Lentopalvelut Oy (FinnHEMS Flight Services Ltd), a company organised under the laws of Finland (hereinafter "FinnHEMS"), is providing Helicopter Emergency Medical Services (HEMS) at seven bases. FinnHEMS operates four H145- and five EC135- helicopters. FinnHEMS launched public tender process to procure Maintenance Information System ("System") for continuous airworthiness management. The System shall be provided as a service (SaaS). The System shall be expandable to Part 145 maintenance.

FinnHEMS selected one provider. Selection criteria as stated in the procurement documents. The procured System shall be supported by the provider for at least ten (10) years. The Contract signing was done 24.10.2022.

The procurement took place in compliance with the Act on Public Procurement and Concession Contracts (1397/2016). The procurement material was available only in English language. No compensation was payed to tenderers for preparation a tender, presentation or otherwise taking part in the procedure. The quality of the object of procurement was guaranteed and taken into account in the minimum procurement requirements and contract terms, based on which the lowest price was used as the basis for comparing offers. General description of Contract reward process: 1) Opening of Tenders 2) Comparison of tenders and selection of winning tender 3) Verifying the winning tender in accordance with the Request for Quotation 4) If compliant, Contract Decision 5) Rectification and appeal period of 14 days 6) Signing of Contract 7) Delivery and payment according to the Contract

FinnHEMS verified and inspected the winning offer and related software product.