Online remote exam proctoring solution

This is a call for a technical dialogue for the procurement of a solution for supervision of electronic remote exams to Laurea University of Applied Sciences, Turku University of Applied Sciences and University of Eastern Finland needs. Laurea University of Applied Sciences is responsible for the procurement and the procurement will be carried out as a joint purchase. This notice is not a pre-notice, a procurement notice, an invitation to tender nor an invitation to a negotiation procedure nor will this publication of a notice open a call for tenders. The aim is to identify potential service providers for online exam proctoring solution, that allows to monitor students performing exams regardless of their location. The saved records produced by proctored exams will be saved and handled in EU/ETA area. The purpose is to purchase ready-made SaaS solution. The service provider is expected to also offer deployment and maintenance of the solution as well as support services. Solution’s minimum language requirement is English. Online exam proctoring solution should include at least essential technical requirements: - The solution should be accessible on various devices and be supported various operating systems (Windows, macOS, iOS, Android, Linux).  - Compatibility with commonly used web browsers should be ensured. - Authentication and Identity Verification are required. - Integration capabilities with learning management systems (LMS) or exam platforms. - Detailed reports on test-taker behavior, suspicious activities, and proctoring results. - User-friendly interface and clear instructions for both test-takers and proctors. - Ability to handle a large number (around several hundred up to 1000) of concurrent exam sessions during peak periods. Presentation of the contracting authorities Laurea University of Applied Sciences Laurea University of Applied Sciences operates in five locations in the Uusimaa region (Otaniemi and Leppävaara in Espoo, Tikkurila in Vantaa, Hyvinkää, Porvoo and Lohja). Laurea has about 9,900 students and 660 employees. Laurea is a limited liability company with a turnover of approximately € 59 million and owned is 97% municipal. In 2023, Laurea was awarded the Quality Label for Excellence in higher education by the Finnish Educational Evaluation Centre for its quality development work. Turku University of Applied Sciences Turku University of Applied Sciences (UAS) is a higher education community of more than 12,000 students and over 800 employees. UAS’ campuses are located in Turku and Salo in Southwest Finland. Turku UAS is a limited company with a turnover of approximately €76 million and it is owned by the City of Turku (91%), the City of Salo (6%) and the University of Turku (3%). University of Eastern Finland The University of Eastern Finland is the most multidisciplinary university in Finland. Our high standard of interdisciplinary research and education respond to global challenges and build a sustainable future. Our research is ranked among the best in the world in several fields. We offer education in nearly 100 major subjects, and we train experts for tomorrow’s changing labor market needs.   The university comprises four faculties: the Philosophical Faculty, the Faculty of Science, Forestry and Technology, the Faculty of Health Sciences, and the Faculty of Social Sciences and Business Studies. Our campuses are located in Joensuu and Kuopio. The university has 16,000 degree students, 16,600 adult education students and 3,200 staff members. 

The aim of this call for technical dialogue is to identify potential service providers for online exam proctoring solution, that allows to monitor students performing exams regardless of their location.

The contracting authorities may use the technical dialogue responses in the planning of a future procurement. Responding to the call for the technical dialogue and participation in a dialogue is not a prerequisite for participation on any future tendering process, nor is it binding the participants involved. Participating to a potential future tendering process does not require giving information to this request. No compensation will be paid to those involved in the dialogue. This call for technical dialogue does not oblige the contracting entity to carry out the procurement. Laurea is exploring the possibility of carrying out the possible futureprocurement together with other universities. The description of the procurement presented in this call for a technical dialogue and the preliminary documents, and the estimated publication date of the procurement notice are indicative information and can be subject to change. Potential service providers interested in participating in the dialogue are kindly asked to register via email as soon as possible and at latest by Friday, September 8th, 2023 at 23:59 (EET). Send the name and contact details of the interested service provider to maritta.voutilainen@laurea.fi. Use a reference "TD for an Online remote exam proctoring solution" and the company name as the subject of the email. The Potential service providers may receive indicative procurement materials by email for their review and commenting and / or an invitation to a Teams meeting between the service provider and the contracting authorities. Contracting authorities will decide the content and scope of the technical dialogue later on. The planned start of the dialogue is scheduled at the end of September 2023. The service providers may register in Finnish or English.