Finavia: Three Convenience Stores to Helsinki Airport

Finavia awards possession of business premises, three "Units", located in Helsinki Airport, to Operators specializing in convenience store operations to all travellers at a travelling environment. The units shall offer a comprehensive product portfolio specified in the documentation, with city-comparative pricing and pleasant ambience created by skilled and dedicated staff - as well as a coherent design to create additional value to passengers and the area. The plans must exclude eat-in concept. The Units shall be open to all potential customers during the opening hours, without obligation to purchase. The three units are located in different parts of the airside. There is one unit located in T1, T2 and Non-Schengen. Also the size and shape of the units’ floor plans are different, which leads to different profiles among the tendered units. The Tenderer may submit only one concept. Finavia’s vision is to offer world-class services for air passengers and airlines. At the heart of our strategy is the development of Helsinki Airport. World class customer experience will distinguish us from our competitors. Our customer promise “for smooth travelling” underlines the vision and kept by actions lead by customer experience pillars: GIFT OF TIME "I have time to do the things I like" CONFIDENCE "I have a feeling that I am on top of things" REFRESHED "I feel good - body, mind and soul" FINNISH EXPERIENCE "I experience something unique".

This procurement will follow the following timetable (times are Helsinki times, dates are DD.MM.): 2022 13.05. - Questions concerning the procedure by 13:00 25.05. - Submitting the Request to Participate by 13:00 27.05. - Invitation to Negotiate and Preliminary Invitation to Tender, at earliest 16.06. - Questions, comments and preliminary tender submitted by 13:00 20.06. - Negotiation day 1 21.06. - Negotiation day 2 22.06. - Negotiations end (without separate notice) 22.06. - Final Invitation to Tender is published, at earliest 10.08. - Questions regarding the Final Invitation to Tender by 13:00 26.08. - Final Tender submitted by 13:00 30.08. - Procurement decision, at earliest 14.09. - Signing of the Agreement, at earliest Finavia reserves the right to change the schedule. The change in the schedule can be affected by e.g. higher than expected number of participants, needs for clarifications or need for further negotiations. Candidates/Tenderers are responsible for submitting their participation, documentation, questions and Final Tenders in due time. In the first phase of the procurement, potential Candidates will be invited to participate. Based on the Requests to Participate, Candidates meeting the minimum requirements shall be invited to participate as Tenderers and invited to Negotiate. Tenderers selected to negotiate shall provide, together with a Preliminary Tender, preliminary plans of the Units for evaluation before the negotiations. Tenderers are invited to provide feedback, comments and suggestions regarding the documentation. If necessary, Finavia may request clarifications on feedback, comments and suggestions in writing (including e-mail). Finavia may invite the Tenderers to several rounds of meetings, if necessary. Negotiation agenda and procedure shall be instructed in the Invitation to Negotiate. Virtual site visit will be held during negotiations. Participants have the opportunity to ask questions at each stage. Finavia thrives to provide answers as soon as possible after the deadline for questions at each stage. Tenderers are advised to consider that after the Procurement Decision has been made, agreements shall not be negotiated. Minor clarifications and additions to contact details and dates shall be made. The procurement documents are available in English. Finavia sets suitability requirements to the Tenderers. Tenderer's own conditions and terms may not be included in any of the material it submits. Registration to Hanki Tarjouspalvelu supplier portal is free of charge. Registration is supported by Hanki Tarjouspalvelu support, which is to be contacted in any matter regarding registration, completing and/or submitting offers. To avoid confusion, Candidates are advised to register to Hanki Tarjouspalvelu using the company name and ID of the entity that shall sign the Agreement. The procurement documentation, including the Agreement, any security details and floor plans etc. are available only against a duly filled-in and signed Non-Disclosure Undertaking. The NDU form is available in Hanki Tarjouspalvelu for registered users. Upon receipt of the signed NDU, Finavia provides a link (by email, to the email the NDU was received from) to a secure download location, from where the Tenderer may download the entire material. The signed NDU shall be sent to hankintapaallikot@finavia.fi with subject: "Three Convenience Stores to Helsinki Airport". The technical documentation is subject to change due to the nature of construction planning and processes.